How to Return Items

You can return your items either by post or in person to a Britton’s Pharmacy Store convenient to you. Returns must be received by us within 14 days of you notifying us that you wish to return your items.

To return the items in store, you will need a copy of your order confirmation.



Your refund will be processed once we receive your returned items. Refunds are credited to the original card you paid with and will take 10-14 Business Days to be credited to your account, depending on your card provider.
We will refund any standard postage paid on orders returned in full. Unfortunately, we do not refund postage on returns of part-orders.

If you do not receive your refund within 14 days of us receiving the returned items, please contact us:


Paypal Refunds

If you have paid for your order by PayPal, you can only return your order by post. PayPal orders cannot be returned to store.